Reference

Privacy Policy at tigershark

We collect only the data needed to run your account, process deposits through bKash, Nagad or Rocket, and keep your wallet secure.

Data CollectionAccount SecurityPayment PrivacyYour RightsContact Paths
Browse the Lobby Read FAQ
tigershark Privacy Policy at tigershark
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about this policy, want to request data deletion, or need to update your account details, reach us through any of the channels below. We handle privacy-related queries as a priority and aim to respond quickly.

Live Chat Open a live chat session from any page on the platform. Mention that your query is privacy-related so the agent routes it correctly. You can request a transcript of the conversation for your records.
Email Send your data request to our support email. Include the mobile number or email linked to your account so we can verify your identity before making changes. Expect a confirmation reply acknowledging receipt.
Account Settings Log in, head to your profile settings, and update contact details or communication preferences directly. For deletion requests or full data exports, use live chat or email — those need manual verification.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every piece of data tied to your account passes through specific safeguards. Below is a breakdown of how we treat different categories of your information — from cookies to payment records.

Encryption at Rest

Your personal details and transaction history sit on encrypted storage. Even if physical hardware were compromised, the data remains unreadable without the corresponding decryption keys held separately by our infrastructure team.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your language and layout choices. No advertising cookies are deployed. You can clear cookies from your device browser at any time without losing account data.

Payment Record Retention

Transaction records for bKash, Nagad and Rocket deposits are retained for the minimum period required by applicable regulations in your jurisdiction. After that window, records are anonymised or deleted upon your request.

Account Security Layers

We verify identity through OTP sent to your registered mobile number during login and withdrawal. This ensures no one else can access your wallet or modify account details without your device in hand.

Data Correction Rights

You can ask us to correct any inaccurate personal information at any time. Send a live chat message or email with the correction needed, and our team updates the record after re-verifying your identity through OTP.

Third-Party Disclosure

We share data only with payment processors handling your bKash, Nagad or Rocket transactions and with fraud-detection services. We never sell data to advertisers. Any new third-party integration triggers an update to this policy.

Common Questions About Your Data Rights

Real answers to the privacy questions our support team receives most often. If your question is not covered here, reach out through live chat or email.

We collect your name, mobile number, email address and any identity documents you upload for verification. Device data such as IP address and browser type is gathered automatically during sessions to maintain security.

We store the mobile wallet number used for deposits so we can match incoming transactions to your account. We do not store your wallet PIN or password — those remain entirely within your payment app.

Yes. Contact us via live chat or email, verify your identity through OTP, and we will prepare a data export file. The file includes account details, transaction history and communication logs tied to your profile.

Send a deletion request through live chat or email. After OTP verification, we close the account and remove personal identifiers. Some anonymised transaction records may be retained where local regulations require it.

Only authorised support and security personnel can view your data, and only when it is necessary to process a request you have made or to investigate suspicious activity on your account.

No. We do not sell, rent or share your personal information with any advertising network. Data is disclosed only to payment processors for bKash, Nagad or Rocket transactions and to fraud-prevention services.

We notify you through the email or mobile number registered on your account whenever a material change occurs. The updated policy is also posted here with a revised effective date visible at the top of the page.

We use session cookies for login persistence and preference cookies for layout settings. No advertising trackers are placed. You can disable cookies in your device browser, though this may log you out more frequently.

Transaction records are kept for the minimum period required under applicable law in your jurisdiction. Once that period ends, data is either anonymised or deleted upon request. Contact support if you want specifics for your region.

Availability of the platform and processing of your data depend on local law and eligible regions. We apply the same encryption and access controls regardless of location, but retention periods and disclosure rules may vary by jurisdiction.

Related pages

tigershark Bangladesh tigershark App Roulette Fireball Password Help Bangladesh Register